Birmingham Central Garage
Liverpool Street, Bordesley, B9 4DS

Operations Supervisor

Salary: £42408.16 per annum
Working Pattern: Full Time
Contract Type: Permanent
Hours: 38
Closing Date: Sun 29 Nov 2026 - 12:00 am UTC
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Operations Supervisor

Join us on the Journey...

West Midlands Bus are looking to recruit an experienced Operations Supervisor, based at our Birmingham Central Garage. The successful candidate will be the face of the company for all driving staff and responsible to supervise and manage the driving team in order to meet service delivery requirements.

What you'll do:

  • Supervise and manage the driving team on a day to day basis.
  • Ensure all drivers are safe and fit to be at work at all times.
  • Demonstrate an effective oversight of driver performance, and continuously ensuring effective management of drivers and their performance is being applied.
  • Proactively monitor the on time delivery of all services, using dedicated software and resources.
  • Monitor when required, the quality of service delivery and to ensure that appropriate action is taken to rectify any problems. 
  • Manage the allocation of work to drivers in an efficient manner and working within Company and local agreements, ensuring working time and drivers hours are being adhered to.
  • Demonstrate flexibility in line with operational requirements, including undertaking driving duties. To be able to manage any predictable and unpredictable delays in service

 

What you'll need:

  • ILM awards Level 2 – Team Leading
  • Level 2 NVQ Passenger Transport Operations
  • Experience in EU & Domestic Hours, plus competence in relevant systems (Grampian, Ecolane, 365 Response)
  • Cat D driving licence and Enhanced DBS check
  • First Aid, IOSH trained and Fire Warden trained
  • Working knowledge of the bus and highway network in the relevant geographical area
  • Willingness to work towards ILM 3 – Effective Management

 

In return, we offer a wide range of benefits such as:

  • Free Bus travel for yourself on the West Midlands Bus network
  • Life Assurance
  • Company pension
  • Employee Assistance programme
  • Private online GP service

West Midlands Bus is proud to be a Disability Committed organisation. We therefore welcome applications from disabled candidates. Please let us know in your application if you have any accessibility needs.

Things to Note...

At West Midlands Bus, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.

 

As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.

You are applying for...
Operations Supervisor
Salary: £42408.16 per annum
Working Pattern: Full Time
Contract Type: Permanent
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Inclusivity is at the heart of what we do at National Express. We are a Disability Confident Committed organisation and will offer an interview to candidates with disabilities or long-term conditions who meet the minimum skills criteria for the role. If you have a disability or long term condition and need us to make any adjustments or do anything differently for your interview, please let us know below?
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